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Buy wedding dress –
FAQ

Buy wedding dress
at Leaf and Lace

Here you find answers to frequently
asked questions

01

Do I need to schedule an appointment?

Yes, we do request that you make an appointment.

02

How do I make an appointment?

You either call us on +41 41 720 22 44 during our opening hours or mail us to love@leafandlace.ch. You will then receive an email of confirmation.

03

How long is a bridal appointment?

We want you to feel comfortable and enjoy your appointment.
Therefore, we offer you a consultation lasting between 2 to 2.5 hours.

04

How much does the consultation cost?

We want your fitting appointment to be a special experience for you. We will meet you with a Welcome-Tea, provide you with a 2 to 2.5-hour consultation, and you can enjoy beverages and a glass of exquisite prosecco.

If you decide to purchase your dress within two weeks, we will waive the consultation fee of CHF 89.
 

05

What should I bring with me for my bridal appointment?

If possible, light coloured underwear and a strapless bra are suggested. Please wear a light make-up.

06

How many people can I bring with me?

You can bring three loved ones with you to support you in your choice. Do contact us in advance if you want to bring more guests.

07

What is the price range of your gowns?

The prices for wedding dresses range from CHF 2'000.- to 8'000.-
You will find the largest selection in the range from CHF 2'000.- to 4000.-

We are pleased to draw your attention to our outlet (see home page)

08

What size range do you offer?

We offer dresses in sizes EU 34 to EU 42.

09

When should I order my gown?

A wedding gown takes between 4 to 6 months from the date it is ordered to arrive at «Leaf and Lace». Express orders/deliveries are possible, depending on the designer.

10

How does the alteration process work?

As soon as we receive your wedding dress, an experienced seamstress will make the necessary adjustments to your gown.

11

Are alterations included in my gown purchase?

Alterations are not included in your purchase. 

12

Do I need to pay a deposit when ordering a dress?

Yes, you do. We have to ask for a non-refundable deposit of 60% of the dress ordered.

13

What form of payment do you accept?

We accept cash, EC-card, credit and debit cards.

14

What is your return policy?

Made-to-order gowns, jewellery and accessories are all final sale.